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Donate plasma in the Donation Centre Vienna 9

Medical Director: Dr. Peter Perger

Medical Director Thrombocytapheresis: Univ. Prof. Dr. Paul Höcker

Dear donors!
The current situation around COVID-19 has again confirmed how important and irreplaceable your plasma donations are. Right now, human plasma is urgently needed to produce life-saving drugs for patients. There is a risk of a shortage of plasma-based drugs in a few months. For this reason we appeal to you to continue donating plasma, as you are making a valuable contribution to the continuity of patient care.

We understand that you are concerned about COVID-19. Therefore, all our protective measures are still in place, as your health and safety, as well as that of our staff, is our highest priority. All our employees are either vaccinated or regularly tested on COVID-19!

We appreciate your willingness to donate plasma and ask you to follow these guidelines:

  • Please make an APPOINTMENT for your donation and come punctually to the appointment
  • We recommend that you come with an FFP2 mask for your protection. In exceptional cases you will receive an FFP2 mask from us. Please wear it until you leave the centre
  • Carry your donor card (via app or ID card) with you
  • Keep a minimum distance of 2 metres in the centre
  • Please follow the instructions of our employees 
  • Please come to donate ALONE
  • If you have cough, fever or other cold symptoms, please stay at home
  • If you have been in contact with COVID-bearers (including suspected cases), please stay at home as well

We will be glad to answer all further questions and provide information on the increased protection measures directly at the centre. You can arrange your appointments by phone, online or via Savelives App.



Alserbachstrasse 18
1090 Vienna

Phone: +43 1 319 53 63
Fax: +43 1 319 53 63 22
E-Mail: wien9[at]europlasma.at


Opening hours

Mon, Tue, Thu:  07:30 - 19:00 
Fri:  07:30 - 17:00
Sat:  07:30 - 13:00 


Arrange an appointment at the Donation Centre Vienna 9

Last possible donation date: Mon, Tue, Thu. 18:00, Fri. 16:00, Sat. 12:00

Donation appointments are made every quarter of an hour (starting at 7:30 am).
Please report to the reception desk at least 10 minutes before your appointement. To avoid waiting times for you, we recommend you to arrange an appointment.

You are already a registered donor? Here you can make your appointment:

Make an appointment

You want to donate for the first time? Arrange your first appointment now by phone per E-Mail

+43 1 319 53 63

Plasma and thrombocyte donation in the Donation Centre Vienna 9

In our donation centre you can donate both plasma and platelets.


What is platelet donation?

Blood consists of a liquid part, the plasma, and the formed elements, the red and white blood cells and the thrombocytes (= blood platelets). The thrombocytes are important for blood clotting, without these cells a person could not survive, e.g. in wounds there would be no hemostasis.

Platelets are donated by voluntary donors in a similar way to plasma, there are the following differences: 

  • the time required is slightly higher, about 50-70 minutes (accordingly the expense allowance is higher), the blood circulating outside the body is less than in plasma donation and the type of machine used is different.
  • The bag with the removed platelet donation has a content of 300 ml. This bag is irradiated after the donation in order to kill any pathogens.  Because the platelets only have a shelf life of a few days, the donations are delivered to the hospitals immediately.

What are platelet concentrates used for?

  • It's an emergency medication. It is needed when there is a risk of bleeding due to the patient's low platelet count, which can be the case with various clinical pictures. For example, bleeding after accidents (together with blood preserves), in oncological patients undergoing cytostatic therapy or if platelet production is reduced in the case of bone marrow damage.
  • We check each of our plasma donors to see whether a platelet donation is also an option, provided that the initial platelet count is sufficiently high.
  • If you are interested in platelet donation, then simply talk to our doctor. To be able to donate thrombocytes, you must have donated plasma at least once.

Virtual tour of the Donation Centre Vienna 9

Direction to Donation Centre Vienna 9

Tram lines: D, 5, 33 Julius Tandler Platz/
Franz Josefs Bahnhof
Metro U4: Friedensbrücke
Rapid transit railway: Franz Josefs Bahnhof


Donation Centre Vienna 9: Alserbachstrasse 18, 1090 Vienna

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Vienna 9th district
Phone: +43 1 319 53 63

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